Everything you need to know about SUSU Quartz Sinks, sizing, finishes, installation, warranty, and delivery.
A SUSU Quartz Sink is a high-density, stone-inspired kitchen sink manufactured by blending natural crushed quartz aggregates with high-grade acrylic resins. It offers superior durability, acoustic dampening, and elegant aesthetics compared with conventional metallic sinks.
SUSU sinks are manufactured using an engineered composite formulation consisting of 80% natural quartz particles and 20% high-performance acrylic polymer binding resin matrix.
Choosing the correct sink size depends on your cabinet dimensions, countertop space, kitchen usage and preferred bowl capacity.
SUSU offers multiple single-bowl and double-bowl configurations.
Before purchasing, measure the available cabinet/countertop space and confirm the required cut-out dimensions with your installer.
If you are unsure which size is suitable, contact SUSU Support on WhatsApp: https://wa.me/919824573446
SUSU provides 10 precision-engineered sizes across 3 product families: Compact (16x18"), Medium (21x18"), Standard (24x18"), Extra Deep (24x18x10"), Large Format (30x20", 31x19"), Single Bowl with Drain Board (36x18"), and Double Bowl (37x18", 40x20", 45x20").
SUSU Quartz Sinks are available in two main finish families:
METALLIC FINISH:
• White
• Grey
• Black
• Choco
The Metallic range provides a refined contemporary appearance with a smooth, modern visual character.
GRANITE FINISH:
• Snow
• Grey
• Ivory
• Peach
The Granite range is designed to provide a more natural stone-inspired appearance.
Both finish families are made for everyday kitchen use. The main difference is the visual texture and appearance.
Colour appearance may vary slightly depending on lighting, screen settings and natural material characteristics.
Package contents may vary by model or product configuration.
Always check the product-specific package information before installation.
If any component appears missing or damaged when the package is received, contact SUSU Support immediately and provide photographs of the package and contents.
WhatsApp Support: https://wa.me/919824573446
Yes, a heavy-duty stainless steel drain waste coupling is included with every single bowl sink. Double bowl models include dual couplings.
Yes, an installation template/guide is provided to assist your professional fabricator in cutting the exact countertop profile.
Yes, composite quartz withstands boiling water and normal kitchen hot cookware. However, avoid placing glowing hot pans or direct flame cookware directly on the surface; use a trivet or silicone mat.
Yes, the dense composite material naturally dampens vibrations, eliminating the sharp metallic ringing sound associated with running water and utensil contact.
SUSU Quartz Sinks are robust and durable for normal domestic kitchen use. However, do not use the sink bottom as a cutting board and avoid dropping heavy, sharp knives.
Clean daily with warm water and mild liquid dish soap using a soft sponge or microfiber cloth. Rinse and wipe dry periodically to keep the surface pristine.
No. Avoid harsh industrial acids, drain cleaners, caustic solvents, or scouring powders containing coarse abrasive grit, as these may damage the composite finish.
Wipe the basin dry with a soft cloth after use, especially in hard-water areas, to prevent mineral deposits from settling.
Use a 1:1 solution of white vinegar and warm water, or a gentle baking soda paste with a soft sponge. Rinse thoroughly with clean water.
To prevent extreme thermal shock, always place a protective trivet or mat underneath smoking hot cast iron skillets or pressure cookers.
SUSU Quartz Sinks are backed by a 5-Year Limited Manufacturer Warranty for normal indoor domestic residential usage.
The warranty covers casting defects, material flaws, structural cracking attributable to manufacturing defects, and surface blistering.
Exclusions include improper installation, plumbing errors, physical impact/drop damage, chemical abuse, commercial misuse, normal wear and tear, and natural quartz shade variations.
Contact SUSU Support via WhatsApp (+91 9824573446) or email (info@sususanitaryware.com) with your order ID, invoice copy, and photos/videos of the issue for technical review.
No. Sinks that have been installed, mounted, glued, or plumbed are strictly non-returnable. Please inspect the product fully upon delivery.
Standard returns for uninstalled, unused items in original packaging must be initiated within 24 hours (1 day) of delivery.
Replacement requests for verified transit damage or manufacturing anomalies must be reported within 7 days of delivery.
No, COD is not available due to specialized fragile transport requirements. We accept 100% secure online prepaid payments via UPI, Net Banking, and Debit/Credit cards.
Yes, we provide Pan-India surface cargo and courier delivery across all serviceable PIN codes.
Yes, international export shipping is available. Destination customs duties and local taxes are payable by the buyer unless agreed in writing.
You can reach us by email at info@sususanitaryware.com, phone at +91 9824573446, or via our official WhatsApp desk.
Yes, our official WhatsApp support number is +91 9824573446 (https://wa.me/919824573446) for sizing advice, order assistance, and quotation requests.