Try: 24x18x8.5", Metallic Black, Double Bowl, Granite Snow, SUSUSB241885MB
SUSU SANITARYWARE by SHEEN OVERSEAS aims to process and dispatch orders as quickly as possible. Please review our order cancellation policy below before requesting an order cancellation.
You may cancel your order at no penalty provided the cancellation request is received and acknowledged prior to the consignment being dispatched or handed over to the logistics partner. To cancel an order before dispatch, please contact our support team immediately via WhatsApp or email with your Order ID.
Once a shipment has been packed, assigned an Air Waybill (AWB), and handed over to our transport/courier network, the order cannot be cancelled in transit. In such circumstances, the customer must receive the shipment and subsequently follow the standard 24-hour return process outlined in our Return & Refund Policy.
For custom orders, specialized crate packing, high-volume project orders, or consignments where freight transit has already commenced, actual shipping and handling charges incurred may be non-refundable.
Upon verification and approval of a pre-dispatch cancellation, any amount paid will be credited back to the original payment method within 7 working days, subject to standard banking and payment gateway clearing cycles.
SUSU reserves the right to cancel any order due to unforeseen circumstances, including logistical non-serviceability, stock discrepancies, or technical payment failures. In such cases, the customer will be notified promptly, and a full refund will be processed immediately.
Email: info@sususanitaryware.com | Phone: +91 9824573446